FROM STEVE'S DESK
The People Behind the Difference
The People Behind the Difference
Last month, we celebrated National Driver Appreciation Week, giving us a chance to slow down and spend some time with the drivers who serve our customers every day.
Throughout the week, different departments gave our drivers a small gift as a way of saying thank you. We also cooked out at our Apex location, Durham fuel operations, and our propane office. I enjoyed joining other members of our staff, sitting down with our drivers, sharing a meal, and simply spending time together.
We even had a couple of drivers starting their first week with Couch Oil. What a way to come in! I hope it gave them an early glimpse of the kind of company and team they have joined.
Our drivers do much more than make deliveries. They serve our customers every day—working safely, solving problems, building relationships, and representing Couch Oil throughout our coverage area.
The week was a great reminder of what Family, Excellence, and Community look like in practice. I am grateful for our drivers and for everyone who helped make the week special.
To our drivers, thank you for what you do. And to our customers, thank you for allowing our team to serve you.
Contact me anytime: 919-730-9112 or scouch@couchoilcompany.com
Steve Couch
INDUSTRY INSIGHT
Planning Ahead for Fall Fuel Needs
The gasoline and diesel markets continue to be influenced by a number of factors, including global events, seasonal demand, refinery activity, and changing U.S. inventories. These conditions can affect both pricing and product availability.
For businesses that depend on fuel, periods like this are a good reminder of the importance of planning ahead. Many ...
BUSINESS CONTINUITY
What Does Good Service Actually Look Like Anymore?
Today, you can order almost anything without ever talking to another person. Sometimes that's a good thing. We like technology, too. It helps us monitor tanks, plan deliveries, communicate with our drivers, and serve our customers more efficiently.
But there are times when you don't want an app. You want a person.
Maybe your crew moved to another job site. You're using fuel faster ...
EMPLOYEE SPOTLIGHT
Meet DeShawn Gleaton
For the past eight years, DeShawn Gleaton has been part of the Couch Oil team, serving our residential propane customers and helping ensure they receive the dependable service they count on.
He often shares stories about the customers he meets along his route. Every now and then, a longtime customer will simply tell him, “Tell Steve hello.” Those small ...
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COMMUNITY SPOTLIGHT
Pump For Purpose
Every gallon purchased through Pump for Purpose helps support families when being together matters most.
Ronald McDonald House Charities of the Triangle helps families stay close while a child receives medical care. Its programs provide families with places to stay, meals, spaces...
COMMUNITY IMPACT
State Of Chatham
Couch Oil recently attended the 2026 State of Chatham Breakfast and Data Briefing, hosted by the Chatham Chamber of Commerce.
The event brought local business and community leaders together to discuss Chatham County’s continued growth and development. Topics included workforce, housing,...
SAFETY SPOTLIGHT
Prepare Your Fuel System Before Cold Weather Arrives
Cold weather can put added demands on fuel systems, equipment and day-to-day operations. A little preparation now can help prevent problems when temperatures begin to fall.
Before winter arrives, businesses should take time to inspect fuel tanks, pumps, hoses...
COUCH OIL CARES
Selecting This Year's Teacher Grant Recipients
The applications are in, and now the exciting work begins!
Throughout October, the Fueling Education Teacher Grant Selection Committee will review applications from public school educators across Chatham, Durham, Granville, Orange, Person and Wake counties...
Experience the Difference
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