Automatic Propane Delivery vs. Will-Call: Determine What’s Best for You

Time flies. You’re busy. And, before you know it, you’ve forgotten to take care of your propane gas fuel. It is always a good time to think about your propane gas delivery system. Throughout the year we get a lot of questions about the ways we can deliver your propane gas. So, we wanted to spend some time looking at the two options for propane delivery--automatic and will call.

Automatic Propane Delivery to Your Home or Business

Automatic propane (LP gas) delivery is simple because we do everything for you. You don’t have to check your propane levels or call us to schedule the deliveries. These are the two main benefits customers like with automatic delivery.

How Automatic Propane Delivery Works

Couch Oil Company has the information for your home, such as propane usage history and temperature patterns, to be able to predict when you need propane and how much. When you establish automatic delivery, based on this data, we calculate what you might expect to use in the future. In this way, we can put you on a specific schedule for monthly delivery with calculated quantities. Automatic LP delivery is the most convenient way to get propane to your home or business. This option gives you peace of mind because it eliminates the worry of running out of fuel.

Benefits of Automatic Propane Delivery

  • No propane tank monitoring
  • You don’t have to worry about running out of propane
  • No need to call a schedule a delivery. We come out automatically when your propane needs to be refilled
  • Emergency situations are eliminated

Will-Call Propane Delivery

With the will-call method of propane gas delivery, the full responsibility of monitoring the fuel level and requesting delivery lies on you. That’s OK, but what happens when you forget to check your tank level and either run dangerously low or completely out of fuel? This is when It becomes a stressful emergency situation and puts you in a position where you may be subject to unwanted trip charges.

How Will Call Propane Delivery Works

When you choose the will-call delivery, it’s important to know how to read your propane tank percentage gauge so you always have the fuel you need when you need it. Even if your gauge is registering 5%, it actually could be empty. It is a best practice to call before it reaches 25%.

With will-call propane service, you have complete control over the monitoring and calls in to schedule your LP deliveries.

Additional fees associated with emergency propane deliveries:

  • Nights and weekend delivery: $150.00 (doesn’t include system test)
  • System test: $65.00
  • Emergency weekday: $50.00 (without 2-day notice)

Contact Couch Oil Company for Propane Delivery

Don’t delay in setting up your propane gas fuel delivery method. Couch Oil can help you determine which delivery option is best for you. Call Couch Oil Company at 919-286-5408 today to set up your delivery method.

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Durham Office

2907 Hillsborough Rd.

Durham, NC 27705

Phone: 919-286-5408

Apex Office

1009 Schieffelin Rd.

Apex, NC 27502

Phone: 919-552-8393

Propane Office

4630 Hillsborough Rd.

Durham, NC 27705

Phone: 919-375-2912


Durham Main Office

2907 Hillsborough Road Durham, NC 27705


Apex Office

1009 Schieffelin Road

Apex, NC 27702


Propane Office

4630 Hillsborough Rd

Durham, NC 27705


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